At Venturi Healthcare we continuously strive to provide the highest standard of care for our residents, as such both family member and resident feedback is extremely important to us. Here you will see a selection of the comments and feedback received from families in regard to the care their loved ones are receiving within our homes.
From the moment I rang the bell the staff were friendly and helpful, I had a look around and the residents were welcoming chirpy and well looked after. I was very lucky because they had a room for my mum and we moved in a few days later. The care my mum has received since she has been in has been second to none, we have had a lovely Christmas and we have been made very welcome, the staff were also so supportive of me in my stressful state I must have been a right pain! I would like to say a big thank you to all the staff and recommend this cosy little home to anyone who is in need of professional caring staff and homely surroundings thank you all at Rivington Park.
Rivington Park is a relaxed, warm and friendly home, which enabled Dad to settle in with ease. There were frequent activities taking place which he enjoyed, but also quiet areas if he just wanted to relax. The staff go that extra mile to make it feel like home not just for the residents but family and visitors too. We cannot thank them enough for the care and services offered at a most difficult time.
Rivington Park Care Home is an excellent place and provides 100% care and support to both residents and relatives. The staff are dedicated and are excellent in providing top quality care. I would highly recommend this nursing home to anyone who needs care.
My father recently resided at Rivington Park and I cannot praise the staff enough, from the careers through to the admin staff, my father was treated with the utmost kindness,dignity and respect at all times. The staff were always available to talk to either in person or on the telephone and they kept us informed at all times about my father’s care, always letting me know when they had arranged a doctor’s visit etc. I would have no hesitation in recommending Rivington Park Care Home to anyone – it may not be the biggest or most imposing care home but the staff more that make up for that, I can never thank them enough for the excellent care that my father received. Thank you from the bottom of my heart and keep up the excellent good work.
Rivington Park is extremely well run. I love the interaction from the Home Manager downwards, all the staff stay in touch with each other and keep all updated. Many activities are run and there are a wide variety of things to keep the residents stimulated. Residents and visitors are always greeted and treated well.
The care that they offer is superb, I never have any issues at all. The staff, from management to domestic take pride in all they do. This is a very well run home that strives to do all they can to keep life as it should be for residents. I have not seen a better home yet and before I requested my mum went to this home I did view a few. I, just like many other visitors are so happy to have a place like this.